Lowongan CRM & Mobile App Manager

Our client is a Leading F&B group in Indonesia focusing in QSR (Quick Service Retail) Job Description:
- Supervise the development of—and later maintain— mobile application/CRM system and work with parties related to the project, including but not limited to application developers, vendors, and members in the Commercial division.
- Ensure that all aspects of the mobile app/CRM system, from development to maintenance, 
adhere to requirements, standards, procedures, and policies set by the Head of Commercial 
and as dictated by user/member experience.
- Proactively and continuously search for ways to improve the mobile app/CRM system and 
the overall user/member experience.
- Manage the database of users/members acquired through the mobile app/CRM system and 
other sources.
- Work with teams in campaign, promotion, and others outside of the Commercial division 
and lead the implementation of marketing programs on the mobile app. Requirements : 
- Bachelor's degree in any major.
- At least 5 years of experience in CRM and/or tech-based marketing project 
management, e.g. development of mobile app, website, etc.
- Excellent project management skills and ability to set and manage priorities.
- Experience in and ability to comfortably work with data, numbers, and technology.
- Experience in and ability to lead work across departments and functions.
- Experience in management of loyalty program.
- Experience in advertising agency and/or fast-paced industry (FMCG, tech, etc.) 
would be an advantage.
- Proficiency in English.
- Creative, mature, organized, detail-oriented, and disciplined. #LI-JACID
 

Rp195,000,000 - Rp325,000,000 Annual (IDR)

10 Sep, 2024 (142 days left)