Lowongan Customer Service Deputy Manager (Depok)

Mengumumkan

25 October, 2022

Jenis pekerjaan

Employee

Status pekerjaan

Full Time

Judul pekerjaan

Job Location

Presentasi Pekerjaan

Requirement:

Diploma/Bachelor's degree in engineering
Experience in service management and used to be Service Analyst / Technician in Automotive / Heavy Equipment industry for at least 3 years (required)
Understand Service Operations end to end process from respond customer request until completely solved
Experience on conduct Service Technical Training Program
Experience on develop Product Maintenance Program
Willing to work in Depok

Job desc:

Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Gaji

Rp130,000,000 - Rp182,000,000 Annual (IDR)

Valid Till

23 Oktober, 2024 (187 days left)

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